Thanks to regular descaling with durgol, you keep your machine healthy and you enjoy your superb quality coffee or espresso for a long time. Here’s what happens inside your machine:
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DURGOLdurgol is the only descaler that removes 100% of the limescale and will NOT leave any calcium citrate or calcium lactate build-up behind. Your machine is basically returned to “factory new". |
Citric AcidCitric Acid based products cannot remove 100% of the limescale AND form an extra layer of calcium citrate on top of the remaining limescale! Your machine has begun to fail. |
VinegarVinegar stinks up the house and descales very slowly. The coffee will taste like vinegar for a long time. Vinegar turns tubes brittle and porous. Ultimately, they will crack or burst. |
The Swiss maker of durgol, Düring AG, has been a family business since 1951. Since the beginning, Düring AG has strived to ensure that durgol products undergo continuous development so they remain highly effective and safe for the planet. This high quality product removes limescale quickly and thoroughly, and Frieling is proud to be the American partner for this Brand of Distinction.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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